We only accept returns if the item shipped to you is defective or damaged by vendor / Business Partners. The item should be returned to us within 2 days from the delivery date in the original packaging, freebies and accessories. The product should be in unused condition. We will send you a new replacement unit as soon as we receive the return package within 10 working days.
When you return your product, just indicate the reason for your return in a short note. Put the item along with the invoice and the note with the order number into a secure package. Affix our address (send only to sender address as seen in the invoice/delivery challan / POD – proof of delivery) and send it through a reliable courier and email us the consignment details.
Phone: +91 63 66356570
Business Hours: 7 Days a week
Email: info@Gunfire.in
Refund Policy
At Gunfire.in, we are committed to providing our customers with high-quality sports shooting equipment. We understand that sometimes issues may arise, and we want to ensure that our customers have a seamless experience when it comes to refunds or replacements.
Damaged Products:
If you receive a damaged product, please contact our customer service team within 7 days of receiving the item. You can reach out to us via +91 63663 56570. To expedite the process, please include clear photos of the damaged product and its packaging. We will assess the situation promptly and work towards a satisfactory resolution.
Replacement Procedure:
In cases where the product is damaged, Gunfire will make every effort to replace the item with an identical or similar product of equal value. The replacement process will be initiated once the damage has been verified by our team.
Refund Procedure:
If a replacement is not possible due to stock availability or any other reasons, Gunfire will issue a refund for the damaged item. The refund will be processed within 2 weeks of the approval of the refund request.
Refund Eligibility:
To be eligible for a refund, the following conditions must be met:
- The customer must contact our customer service team within 7 days of receiving the damaged item.
- Clear photos of the damaged product and its packaging must be provided for assessment.
- The damage must be verified by our team.
Refund Method:
Refunds will be issued through the original payment method used for the purchase. Please allow up to 2 weeks for the refund to be processed and reflected in your account.
Contact Information:
If you have any questions or concerns regarding our refund policy, please contact our customer service team at +91 63663 56570. We are here to assist you and ensure your satisfaction with our products and services.
Gunfire reserves the right to update or modify this refund policy at any time without prior notice. Please review our policies periodically for any changes.
Thank you for choosing Gunfire.in for your sports shooting equipment needs. We appreciate your trust in our products and services.